Instant Messaging, or IM, can be a boon for any business because it saves time, improves efficiency, and even enables greater employee/customer intimacy. IM allows real-time communication and interaction between two or more people via the Internet, and its use is growing steadily. IM provides users with instant feedback about the presence of online "buddies" or users you know – for instance, whether they are online, busy, or currently offline, what they are currently doing, and whether they are able to successfully receive your communication. Even when one party is not currently connected to the Internet, you can leave offline messages for later viewing. Information sent can be in the form of text, media, and recently even voice and video. Read Full Article

While everyone is worried about security threats outside the company's firewall such as hackers, viruses, and worms, research suggests that the greatest risk may come from none other than the company's very own employees. Read Full Article

The Microsoft Office suite contains amazing tools to improving the way your company works. Take a little time each month to learn more and soon you’ll be looking more professional, getting more done and working better with your team. This month’s highlights;

Sending an Automatic Email Reply
You can set up Microsoft Office Outlook 2007 to send an automatic response to some or all of the people who send you e-mail messages.
                     Learn how…

Getting Started with Pivot Table Reports
Learn how to use Microsoft Office Excel 2007’s powerful Pivot Table reports feature in this video demonstration (1 of 2). Learn how…